 |
 |
Continuing Education (State Certification and Licensing Courses) Information |
 |
1. How do I know what Continuing Education is available for me? |
| To view continuing education courses, you should first click on "The Courses" near the banner on every section of our webpage. This link will take you directly to our course catalog. On the left hand side of the page, you should input the state that you intend to be licensed for and the type of license that you would like education for. You license choices are Mortgage Broker, Real Estate Professional, and Loan Officer. Next, you should click "go." You will be directed to a page that will list the available courses for your state. Choose the appropriate courses and purchase them. |
|
2. How can I check my state's license requirements? |
By clicking on the link that states, State License Information , located on the left-links on most of our pages, you will be directed to a new page that lists all of the states in the country. By choosing the state that you intend to be licensed in, you will be able to view detailed licensing and requirements for each state. This information includes the appropriate telephone numbers and contact information for assistance with licensing and what is required to establish or renew a license. Additionally, you will see a link with information about background checks. You will also find a link that will take you to view the appropriate course work for your state. |
|
3. Why isn't my state sponsored? What does it mean to be sponsored? |
| Sponsored states approve our course work to apply for your continuing education credits. If your state is not sponsored, it means that our course work will not apply towards your licensing requirements. Normally, this is the case because your state does not require continuing education, but it also sometimes means that your state does not approve online education at this time. |
|
4. How can I get cross-state certifications? |
| Because each state has varying requirements for CEU credits, each cross state certification is a unique situation. Therefore, each needs to be processed individually by someone in our cross-state certification department. The fee to transfer credits to another state is $50. Please contact our support staff to have your credits transferred at 888-557-6770. |
|
5. I have purchased my courses, but how will I know I am following the correct prochedure? |
| For assistance with our CE courses, we offer a Continuing Education Checklist available as soon as you log in to my.Mortgage-Education.com. We reccomend that you print this checklist and follow each step to get the most out of your education. To find the checklist, simply log in to your courses via the "log in" link. As soon as you log in, you will see a link to the top left that states, Continuing Education Checklist. |
|
6. What is the Affidavit of Identiy? |
| The affidavit of identity is simply a form that you should download, print and take to a notary. This form verifies your identity through a third person and is required to recieve a certificate in our courses. It can be faxed to our office at 770-792-6775. Once you have logged into your courses, you will be able to see if we have receieved yours yet in the top right corner of your screen. You will be able to take and complete your courses if we have not recieved the affidavit, BUT you cannot recieve your certificate of completion until we recieve it. The sooner you send your affidavit, the faster we process your certification. |
|
7. What is the Proctor Agreement and do I need one? |
| A proctor agreement is required ONLY by Louisiana and Montana. The proctor agreement means that: a third party notary should watch you take your final exam, and by signing the document, he is stating that it was in fact you that took this course and its exam. We have available lists of the approved proctors for each state that requires them. |
|
8. What should I know about recieving my certificate of completion? |
We provide a Certificate of Completion to all of our students. To gain access to your certificate, you must first complete all of the necessary requirements, including:
- Send (fax) in the required documentation, such as the affidavit of identity and the proctor agreemennt, if needed.
- Physically complete all of the required time in your coureses, with the interactive timer.
- Pass all of your quizzes with an 80% or above.
- Pass the final exam with an 80% or above. This onlu becomes available after requirements 2 and 3 have been completed.
Once we have recieved all of your completed requirements, we will begin our verification process to provide your certificate. Our verfication process requires nothing on your part, but takes a minimum of 24 hours to complete. 24-48 hours after we have recieved all of your requirements, a link to both the Official Certificate to send to the state and a Certificate to hang on your office wall will become available online. |
|
9. Where is my final exam? |
| Your final exam will not become available until you have physically completed all of the required time in your coureses, with the interactive timer AND passed all of your quizzes with an 80% or above. Once you have done these things, your final exam can be located on each course's gateway page at the top towards the right. |
|
10. Why does it say that my certificate is pending verification? |
| Once we have recieved all of your necessary requirements, it takes us 24-48 hours to verify your coursework and paperwork before we release your certificate. There is nothing to be done on your part. Pending verification simply means that we are reviewing your submitted information and we are aware that you completed your final exam and we will have your certificate available as soon as possible. |
|
11. What should I do after I finish my final exam? |
| Once you have completed your final exam, please double check the continuing education checklist to ensure that you have completed all of the requirements. Also, make sure that our website states that we have recieved your affidavit and proctor agreement (if necessary). Besides that, there is nothing else you will need to do for 24-48 hours. |
|
12. How does the timer work? |
| Through our continuing education checklist, we have provided detailed instructions for how to use the course timer. When you are logged into your courses, click on the link for the continuing education checklist, then click on the link that states, course timer. You will be directed to instructions. |
>> Return to FAQs. |
