Help with Lessons

Lessons on Mortgage-Education.com:

Lessons
  • A course is made up of one or more lessons.

  • Lessons on Mortgage-Education.com consist of:
    • Video
    • Text
    • Supplemental Documents
    • and Quizzes

  • All courses have a Final Exam that encompasses material from all of the lessons for that course.

  • There are special requirements for taking lessons associated with continuing education and state licensing courses. These requirements are presented in detail below.

 

The Course Gateway Page
  • The image at the right illustrates what you will find on the left side of the course gateway page.

  • Lessons: These links will take you to the lessons for the course.

  • Supplemental Documents: These are links to the supplemental documents for the course. They are organized according to the lesson they pertain to.

  • Link to the Quiz: Click this link to begin taking the quiz for this course.

Lesson Help for Continuing Education and Other Courses with Time Requirements:

  • Each state has its own requirements for continuing education certification.

  • In addition, many states have special requirements for licensing purposes.

  • In order to be able to offer these courses to you, we have to follow the stringent guidelines set forth by the states.

  • Anyone taking a course with time requirements must abide by the following procedures.
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Click here for information on setting your browser to allow cookies: Allowing Cookies
Your Browser Must Be Configured to Allow JavaScript
Click here for information on setting your browser to allow JavaScript: Allowing JavaScript
Your System Clock Must Be Accurate
  • In some states we are required to keep accurate records of time spent in a course and when the final exam is taken.

  • It is important that your system clock is set correctly; otherwise you may not be able to access a quiz or final exam even though you have met all of the requirements.

  • You may not be able to login to the courses from the “Student login” page.

Click here for help setting the system clock on your computer

You May Only Have One Instance of a Course or Lesson Open at a Time.
  • When studying or taking tests for a continuing education course, or any course or lesson with a time requirement, you must not open the course or lesson in another window or another computer. If you do:
    • You will lose all accumulated time in the course and/or lesson.
    • Your test results will not be sent to the database, and the test will not be graded.
You Must Not Hit the Back Button on Your Browser While You are in a Lesson
  • Hitting the back button while in a lesson will reset the timer and you will lose credit for the time spent in the lesson.

  • When you are ready to leave a lesson page click on the red button to submit your time ( see image below). When your time has been submitted, you will be returned to your course gateway page.

How We Keep Track of the Time You Spend in a Lesson.

  • At regular intervals, the blue button below will appear on your lesson page and your time counter will stop. You must press this button in order to restart your time counter.

  • This is how we are able to certify that you have actually spent the required time in the lesson.

  • You will not be permitted access to the final exam for a course until you have met the study time requirements.
The Amount of Time You Spend in Your Lessons Must be Submitted to Our Database
  • You must submit the time spent in a lesson at least every 90 minutes (real time, not the time on the timer). This is because an interruption in your internet connection may cause problems with tracking the time you spend in a lesson. Disruptions in service are a common occurrence with dial-up and wireless connections.

  • The red button to the right will be located in the lower-left corner of your screen. When you click the red button your time will be submitted to the database and you will be taken to the course gateway page. You may re-enter the lesson page and continue studying at any time.
If you still have questions concerning lessons and how we track your time, or if you have any questions at all concerning Mortgage-Education.com , call us toll free at:
(888) 557-6770 or
e-mail us at:
support@mortgage-education.com

 

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